Shipping policy

At North Star Scientific, we work hard to get your order to you as quickly as possible. However, please note the following terms regarding fulfillment and delivery:

Fulfillment Times

• Fulfillment times may vary depending on the product.

• 3D-printed items or custom-made kits may require extended processing and production times before shipment.

• Estimated fulfillment timeframes are provided at checkout but are not guaranteed.

Shipping Delays

• Once your order has shipped, delivery times are controlled by the carrier, not by us.

• We are not responsible for delays caused by carriers, customs, weather conditions, or other events beyond our control.

Extended Lead Times

• We reserve the right to extend fulfillment or shipping lead times when necessary due to unforeseen circumstances, such as material shortages, equipment issues, or high order volumes.

• If such delays occur, customers will be notified promptly via email or through the contact information provided at checkout.

Order Tracking

• You will receive a tracking number by email once your order has shipped.